Job Opportunities at Kenwick Park

Spa Receptionist

Quick Job Summary

A fantastic opportunity has arisen for a Full time Receptionist to join our friendly team.

Job summary
As a receptionist on-park you will be responsible for overseeing the daily operational duties of the resort’s welcome desk.

Main duties and responsibilities
• Management of a busy welcome desk, including serving in the shop.
• Answering customer enquiries, over the phone, face to face, e-mail, social media etc.
• Replenishing shop stock.
• Greeting customers at check in and check out.
• Liaising with other departments to ensure check in and check out are managed well.
• Being the first point of contact for guest complaints / issues / feedback and handling in a professional and courteous manner.
• Maintaining a clean and safe work environment.

Key Skills and Experience
• Experience of working with the public is desired and you will have experience of working on a
reception or in a customer service-related role.
• Excellent communication skills both oral and written.
• First class interpersonal skills.
• Knowledge of health and safety would be advantageous as you will be required to ensure health and safety is adhered to

Maintenance Worker

Quick Job Summary

A fantastic opportunity has arisen for 2 members to join our friendly Maintenance team.

Working across the sites to deliver a range of Maintenance Management duties, ensuring work is completed on time and to a high standard whilst providing an excellent level of customer service.

• Building and maintaining good relationships with customers Operating machinery, i.e. strimmer’s, mowers etc.
• General maintenance, repairs and handy-work
• To be responsible for day to day maintenance related issues on the park
• Ensure that all external areas such as car parks, paths and roadways are kept in a clean, tidy and well-maintained condition
• With the help of management, to plan, implement programmes of repair and maintenance work needed on site
• Ensure the good working order of all plant machinery and equipment

Housekeeper (Lodges)

Quick Job Summary

A fantastic opportunity has arisen for a Housekeeper to join our friendly team, located in Kenwick Park Hotel.

We are looking for cleaners who are looking for a challenge, who shares our values and have a genuine passion for delivery excellent cleaning standards.

We want people who understands that having such high cleaning standards can contribute to the customers experience.

Role Specifics:

Working on a holiday & lodge Park, your daily duties will include:

  • Cleaning luxurious lodges to an immaculate standard, ready for guests to move into
  • Ensuring each lodge has the correct inventory ready for new holiday makers
  • Ensuring excellent attention to detail are maintained at all times
  • Communicating with your manager and maintenance regarding your progress and any issues that may arise
  • The Health & Safety of yourself and others on the park. Covid-19 Compliance with Park procedures
  • You having to work well alongside our current team,
  • Be able to work alone and perform tasks given to a high standard

What we are looking for:

  • Excellent people skills
  • A high level of attention to detail and demonstrate high levels of quality
  • A hands-on approach needed
  • Flexible working hours, including weekends depending on business needs.

Beauty Spa Therapist

Quick Job Summary

Join our team at our stunning ClubSpa!

Beauty Spa Therapists needed, full and part time, to ensure spa guests and club members are consistently treated to an impeccable customer service experience; that the operations run smoothly, efficiently and profitably and that all beauty treatments are administered in a professional, friendly and person-centred manner and that Kenwick ClubSpa is a welcoming environment for all its guests.

As part of the Spa team, help to create an outstanding experience for the customer so that they are greeted and treatments administered in a professional, friendly, and timely manner

● To ensure that all therapists are adhering to the set treatment times, procedures and to report to the Spa Manager if required
● To perform any duties requested by the Spa Manager ● To provide consultations and treatments to clients
● To carry out treatments to a high standard ensuring the specific procedures and treatment time is adhered to

Essential Requirements:

● Preferably elemis trained, plus NVQ level 3 qualification
● To be honest, trustworthy, reliable, flexible and punctual
● To be of a friendly and well-mannered disposition

Night Porter – Evergreen Spa

Quick Job Summary

Our Evergreen Health and Leisure club has a vacancy for a Night Porter.

You will need to be a responsible and reliable person.

If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.

Responsibilities will include:

  • Making sure the building is secure
  • Following a structured routine
  • Preparing the building to welcome guests
  • Liaising with the hotel night porter
  • Adhering to health and safety